FAQs

Frequently Asked Questions


How many visits will I need? 
The frequency and length of your follow-up appointments will depend on the nature of your illness and your success with our dietary, lifestyle and nutrient recommendations. We and that most people see significant improvement after 3 - 4 visits, or over 6 months. That said, if you have a complex condition, your healing could take longer and may require more visits to steadily ‘peel back the layers’ of imbalance and “dis-ease”. 

What’s the difference between a consultation and coaching? 
In a consultation we are gathering, looking for and sharing information specific to your case. Here, the doctor is educating you and making recommendations. 
Coaching is a vehicle for helping people to achieve a higher level of well-being and performance, particularly when change is difficult. Coaching is a partnership of patient focused self discovery that elicits autonomous motivation, increases the capacity to change, and facilitates a change process which leads to sustainable change for the good. See coaching section for more information. 

Do you accept health insurance? 
Integrated Health Care chooses to invest time in our patient’s total health by opting out of all health insurance plans, including Medicare/Medicaid. The level of care provided at our office cannot be delivered within the restrictions imposed by insurance companies. We will provide a receipt for service at check out, that includes diagnostic and procedures codes if desired. You are able to use that to submit as you wish with your insurance arrangements. You may be able to use Flexible Spending Account (FSA) or Health Savings Account (HSA) dollars to pay for fees and visits. 
We do not provide reports beyond the diagnosis and tests codes and receipt given at check out. 

Are supplements included? 
Integrated Health Care (IHC) doctors and coaches will make supplement and nutraceutical recommendations as part of a patient’s treatment plan. Because these formulas are available only through licensed practitioners IHC has an apothecary with many of these in the office for
purchase, or they can be ordered online via Dr. Bump’s Fullscript retail store. The costs of the supplements are not included in serviced visits. If requesting the office to ship products to you,
additional costs will apply. 

Can I use my own supplements? 
While sometimes the nutrients you might buy on the internet and in health food stores may be appropriate for our recommendations, usually they are not. There are typically issues with quality and specificity in these consumer available products. The companies and formulas used at IHC are the highest standard in manufacturing and are often offered only to licensed professionals. 

Are labs included? 
Integrated Health Care (IHC) will make diagnostic testing recommendations as part of a patient’s assessment and treatment plan and will provide scripts for our patients. Many insurance plans will cover labs and/or radiology and the patient can submit for payment/reimbursement. It is the patient’s responsibility to understand their insurance coverage for lab work. Our office also utilizes specialized lab testing which you will need to pay directly for, as many insurances do not cover these. 
We do not provide written reports to insurance companies for reimbursement beyond the diagnosis and tests codes and receipt given at check out. 

Do you have payment plans? 
The payment terms are listed in the Fees and Policies section. Should unforeseen financial circumstances arise during your care with IHC, please reach out to our staff to discuss your needs to discuss a payment options that is agreeable for both you and IHC. 

Do you do telemedicine with Skype, Google Hangout, Zoom, or Facetime? 
Yes. This always us to reach patients across the United States and the globe! We do recommend meeting face to face at least one time in your partnership with us, if possible. 

Can I email questions and or concerns? 
The use of email must be pre-arranged by agreeing to the fee schedule. Email communications are considered consultations. You might be wondering why. When an email comes in we need to take time to pull your patient data and review your details to ensure any responses would be personalized to you and your partnership. Then responses are formulated and sent off often resulting in a follow up email from patients with additional questions or clarifications. All of this takes time for the IHC care team while tending to patients that are in the office. 

Are you available for emergencies? 
In the case of an emergency, Dr. Bump’s cell phone is available. Call and leave a message. Text messages will not be accepted and or responded to. 

What are your office hours?
Mon. 9:00 AM to  6:00 PM
Tue. 1:00 PM to 6:00 PM
Wed. 11:00 AM to 6:00 PM
Fri. 9:30 AM to 1 PM for retail only
Sat. call to inquire
Virtual appointments may allow for additional scheduling options. 

Can I have directions to Dr. Bump's office?
Google Map 5 Route 94 McAfee, NJ 07428. 

From Wayne area: Route 23 from the Wayne area comes right into Hamburg and intersects with Route 94 north. Turn right, north, onto Rt. 94 and go 2 miles. The office will be on your left at Viking Village, street level.

From Jefferson and Sparta: Route 15 north intersects with Route 94 in Lafayette. We are 9.6 miles North of Route 15 on Route 94. After crossing Rt. 23 in Hamburg, the office is 2 miles up on your left, in Viking Village, at street level.

From Newton NJ: follow Route 94 north 15 miles to the office. We are 2 miles north of Rt. 23 on the left in Viking Village.

From Warwick, NY: follow Route 94 South 12 miles to office. Office is 0.6 miles south of McAfee traffic light, on your right, in Viking Village. . (McAfee fire house is on your left at this light.)

From Goshen, NY: Follow 207/17A South out of Goshen 2.3 miles to CR 6 or Pulaski Highway towards Pine Island. Continue for 7.5 miles to Pine Island, and continue straight at traffic light. Road becomes CR 26 and in 3 miles crosses NY/NJ state line and becomes CR 517. Continue South on 517 for about 7 miles to traffic light at Route 94 intersection. Continue straight for 0.7 miles to office on right.


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